Privacy PolicyGrey Isle Design (“we”, “us”, “our”) operates this website and is committed to protecting the privacy of our customers. This Privacy Policy explains what information we collect, how we use and protect it, and how you can control your information — including SMS communications consent and opt-out — in accordance with 10DLC / SMS-messaging compliance requirements.
1. Information We CollectWe may collect the following types of information from you:
2. How We Use the InformationWe use the personal information we collect to:
3. SMS / Text Messaging, Consent & Opt-InIf you provide your mobile phone number to us (for example, via a web form or a contract), you consent to receive SMS / text messages from us regarding services, notifications, or other messages you requested. By submitting your number, you acknowledge that:
4. Opt-Out / Unsubscribe / STOP InstructionsIf you no longer wish to receive SMS / text communications from us, you may opt out at any time. To unsubscribe, simply reply with “STOP”, “UNSUBSCRIBE”, “QUIT”, or “END” (or the word specified by us), and we will immediately cease sending further messages.
For assistance, you can reply “HELP” (or the word specified by us), or contact us via the contact information below.
5. Information Sharing and DisclosureWe do not share, sell, rent, or lease your personal information — including your mobile phone number or opt-in consent — to third parties for marketing or promotional purposes.
We may share your information only when it is necessary for legitimate business purposes, such as: processing payments, delivering services, fulfilling orders, or complying with legal obligations.
Under no circumstances will we share your SMS opt-in status or mobile number with third parties for promotional or marketing use.
6. Data SecurityWe take reasonable measures to protect your personal information using industry-standard security practices. However, no method of transmission over the Internet or method of electronic storage is 100% secure — therefore we cannot guarantee absolute security.
7. Your Rights and ChoicesYou have the right to:
8. Updates to This Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes to our data practices or in response to legal, regulatory, or business developments. We will post the updated Privacy Policy on this website, and the “last updated” date will be revised. We encourage you to review this page periodically.
9. Contact InformationIf you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Company Name: Grey Isle Design
Email: [email protected]
Phone: 647-689-5916
1. Information We CollectWe may collect the following types of information from you:
- Contact information — such as name, phone number (mobile or landline), email address, mailing address.
- Payment information, if applicable — such as credit card number or billing address (only if needed to process a transaction).
- Other information you voluntarily provide — for example, via website forms, service contracts, or in-person when requesting services (e.g., notes about the services you require).
2. How We Use the InformationWe use the personal information we collect to:
- Provide and manage the services you request (e.g., scheduling, fulfillment, support).
- Contact you about your appointments, orders, or service updates.
- Send you SMS / text-message communications (only if you have explicitly opted in; see “Consent & Opt-In” below).
- Process payments (if payment data is collected).
- Maintain and improve our services, website, and customer support.
3. SMS / Text Messaging, Consent & Opt-InIf you provide your mobile phone number to us (for example, via a web form or a contract), you consent to receive SMS / text messages from us regarding services, notifications, or other messages you requested. By submitting your number, you acknowledge that:
- Message and data rates may apply.
- Message frequency may vary.
- You may receive periodic messages depending on your interactions (e.g., appointment reminders, updates).
4. Opt-Out / Unsubscribe / STOP InstructionsIf you no longer wish to receive SMS / text communications from us, you may opt out at any time. To unsubscribe, simply reply with “STOP”, “UNSUBSCRIBE”, “QUIT”, or “END” (or the word specified by us), and we will immediately cease sending further messages.
For assistance, you can reply “HELP” (or the word specified by us), or contact us via the contact information below.
5. Information Sharing and DisclosureWe do not share, sell, rent, or lease your personal information — including your mobile phone number or opt-in consent — to third parties for marketing or promotional purposes.
We may share your information only when it is necessary for legitimate business purposes, such as: processing payments, delivering services, fulfilling orders, or complying with legal obligations.
Under no circumstances will we share your SMS opt-in status or mobile number with third parties for promotional or marketing use.
6. Data SecurityWe take reasonable measures to protect your personal information using industry-standard security practices. However, no method of transmission over the Internet or method of electronic storage is 100% secure — therefore we cannot guarantee absolute security.
7. Your Rights and ChoicesYou have the right to:
- Request access to the personal information we hold about you.
- Request correction or update of your personal information.
- Request deletion or removal of your personal information (subject to any legal or contractual obligations).
- Opt out of SMS / text communications at any time (as described above).
8. Updates to This Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes to our data practices or in response to legal, regulatory, or business developments. We will post the updated Privacy Policy on this website, and the “last updated” date will be revised. We encourage you to review this page periodically.
9. Contact InformationIf you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Company Name: Grey Isle Design
Email: [email protected]
Phone: 647-689-5916